Frequently Asked Questions

Find answers to common questions about our courses, enrollment, and platform.

Click 'Enroll Now' on any course page, complete the payment process through Paystack, and you'll receive instant access to your course dashboard and upcoming class schedule.
Most of our courses have no prerequisites and are designed for beginners. You'll need a computer, stable internet connection, and commitment to learning 10-15 hours per week.
Yes! Contact our support team within 14 days of enrollment if you'd like to switch to a different course. The price difference will be adjusted accordingly.
All our classes are LIVE via Zoom with real instructors. Classes are recorded so you can review them later if you miss a session.
Don't worry! All classes are recorded and available in your dashboard within 24 hours. You can watch at your convenience and still submit assignments.
Most classes run Monday, Wednesday, and Friday from 6:00 PM - 8:00 PM WAT. Your specific schedule will be available in your dashboard after enrollment.
Course duration varies: Most courses are 8 months, UI/UX Design is 4 months, and Full-Stack Development is 12 months. All courses include lifetime access to materials.
We accept all major credit/debit cards (Visa, Mastercard, Verve), bank transfers, USSD, and mobile money through our secure payment processor, Paystack. Multiple payment options available for Nigerian and international students.
Yes! We offer flexible payment plans. Contact our admissions team at admissions@drexilio.com to discuss installment options that work for you.
We offer a 30-day money-back guarantee. If you're not satisfied within the first 30 days and haven't completed more than 25% of the course, you can request a full refund.
No! The price you see is what you pay. There are no additional fees, subscription charges, or hidden costs. You get lifetime access for a one-time payment.
You'll need: A computer (Windows/Mac) with at least 4GB RAM, stable internet (minimum 5 Mbps), Zoom installed, and a webcam/microphone for live classes.
Try clearing your browser cache and cookies, or use a different browser. If issues persist, contact support@drexilio.com with screenshots of the error.
Yes! Our platform is mobile-responsive. You can watch recorded classes and access materials on your phone or tablet, though we recommend using a computer for live classes.
Yes! Upon completing all course requirements (attendance, assignments, final project), you'll receive a verified digital certificate that you can share on LinkedIn.
Our certificates demonstrate practical skills completion. While not accredited university degrees, they're valued by employers as proof of modern, job-ready skills.
Certificates are issued within 7 days of course completion. You'll receive an email with your certificate and instructions for sharing it professionally.
Students must be at least 16 years old. For students under 18, we require parental consent during enrollment.
Absolutely! Live classes include Q&A sessions. You can also email instructors, join office hours, and participate in our Slack community for ongoing support.
For live classes, 5 Mbps is recommended. If you have connectivity issues, all classes are recorded. You can also download materials for offline study.

Still Have Questions?

Our support team is here to help you get started